Guarantee

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IRONCLAD PRETENDE GUARANTEE

The PRETENDE ironclad guarantee means one thing: signage that does not need to be revisited after installation. It is the result of decisions made before production,
not corrections made later.

We design and execute the system to eliminate the risk of deformation, delamination, and uneven lighting already at the design stage.
The signage performs reliably in real conditions without loss of quality
during use. The standard warranty period is 12 months.

WHAT YOU REALISTICALLY GET IN THIS STANDARD

p>“Ironclad guarantee” means that the key aspects of signage are resolved before production.
The way the letters are illuminated, the construction, and the installation are not left to the execution stage. This is precisely the stage where errors most often occur—errors that become visible after installation. At PRETENDE, they are resolved earlier.

The project is developed based on real conditions at the installation site, not on a photo or visualization. Structural stability, consistent lighting during the day and at night, and readability from a distance result from specific technological decisions.

The whole functions as one system that can be serviced and expanded without replacing the signage.

12 MONTH WARRANTY

It covers the proper functioning of the system and compliance of execution with the design. This is the formal scope of responsibility. We design signage with stable performance in mind, also beyond the warranty period.

STRUCTURAL STABILITY

We design the structure for real installation and operating conditions, taking into account material behavior, stresses, and load transfer. As a result, the signage maintains its form over time and does not require standard post-installation corrections.

LIGHT WITHOUT COMPROMISE

We select LED lighting to achieve uniform illumination without light leaks or spot discoloration, and without light pollution. This is a proprietary LED system developed specifically for signage, carefully engineered and proven across many implementations.

LEGIBILITY IN SPACE

Readability and visibility from a distance are the result of decisions made before production, not the design itself. We take into account the light and the environment so that the signage works under realistic conditions.

UNIQUENESS AND CONTINUITY

Signage is not a collection of elements, but a coherent technological system. This makes it possible to service, develop, and expand it without replacing the entire installation, while maintaining full operational continuity and visual consistency.

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